The Internal Comments feature lets users leave private notes within conversations, fostering seamless collaboration and communication while keeping discussions confidential and hidden from contacts.
How to Use Internal Comments:
Adding Internal Comments:
While in a conversation, click on the Internal Comment option in the composer.
Type your comment and, if needed, tag users by entering @ followed by their name.
Click on send to send the comment, which will be visible only to internal users.
Filtering Internal Comments:
To view conversations where you’ve been mentioned, use the Mentions of Me filter. You can also filter conversations where a specific user has been mentioned.
To see all internal comments in a conversation, apply the Internal Comments filter from the filter options.
Managing Notifications:
Ensure your notification settings are enabled to receive alerts when you’re mentioned or for new messages in relevant conversations.
Navigate to Settings > My Profile > Notifications to enable the respective notifications.