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How to set up Delete Contact action

Updated over 6 months ago

What is Delete Contact?

Introducing the Delete Contact feature—a robust addition to workflows, enabling the permanent removal of contacts from your account and workflows. This functionality serves as a cornerstone for maintaining a tidy and structured contact database, guaranteeing focused targeting on pertinent leads and prospects.

How to set up Delete Contact action in workflows?

Step 1 - Add the Action - Click the "+" button to add an action. Search for delete contact or scroll down to the "Actions" tab to select the same.

Step 2 - Save the Action - Click on "Save Action" to finalise the workflow step.

FAQs

Q: Can Delete Contact Action be added anywhere in the workflow?

A: Delete Contact action can be available only as the last step of the workflow. This action can only be added to the end of the branch.

Q: Can I restore the deleted contact?
A: Manual restoring of the contact can be done at the CRM end.


Use Cases

  • Auto deleting spam contacts.

  • Delete contact using inbound webhooks or custom webhooks.

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