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A Guide to Email Attribution Settings: How to customize it?

Updated over 6 months ago

The conversion metric serves as a crucial indicator of how well your marketing efforts drive revenue. A key aspect of this metric is the attribution window, which defines the period during which a customer's action is credited to a particular marketing interaction.

Attribution Window Customization:

  • Default: Our system uses a 5-day attribution window for email campaigns.

  • Customize: Easily adjust the window in your account's email settings to match your business needs.

Steps to Customize:

  1. Navigate to the email marketing section.
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  2. Access email settings.

  3. Adjust the attribution window as per your preferences.
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Why 5 Days?

Research suggests subscribers forget emails after 5 days, aligning with industry insights and ensuring a more accurate reflection of campaign impact.

Understanding Email Attribution:

Let's explore how email attribution works through an illustrative example, using the default 5-day attribution window.

In this case, the revenue is credited to the email campaign since the purchase happened within the 5-day attribution window. However, if the customer were to complete the purchase on day 10, it would no longer be linked to the initial email.

Attribution Style: Customizing Your Analysis

  • All Campaigns (Default): Attributions default to all campaigns for a comprehensive overview.

  • Product Element Specific: Choose to attribute conversions exclusively to product-centric campaigns.

How to Customize Attribution Style:

  • Navigate to Email marketing.

  • Access settings.
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  • Easily toggle between "All Campaigns" and "Product Element Specific" based on your preferences.


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Tailoring the attribution window and format improves your campaign analysis. Our platform gives you the flexibility to adjust timing and focus, enabling data-driven decisions for maximum impact. Test different settings, stay informed, and watch your marketing efforts drive real results.

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